Participant

Answered

Cancel subscription

Forum|Forum|8 years ago
December 7, 2017
1 reply
618 views

How can I cancel my subscription plan with an annual commitment? I bought a monthly free version, and now I can not find the button in the administration of the plan. True, the monthly trial period has already passed and the payment has not been removed simply because of the invoicing error. Please ask how to cancel the plan and not have to pay? Thanks.

cancel sunscription

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Correct answer Sheena Kaul

Hi Jan,

You can now self cancel your Adobe Stock plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Stock membership

I hope that helps!

Regards,

Sheena

Sheena KaulCorrect answer

Legend

Hi Jan,

You can now self cancel your Adobe Stock plan from your account page.

Please refer the help document below to understand the workflow:

Cancel your Adobe Stock membership

I hope that helps!

Regards,

Sheena

Participant

Thanks Sheena, I know this tutorial. Now the problem is resolved - the Stock has been deleted from my account. I do not know how It was not me...

Legend

I am glad that it has been resolved for you!

Feel free to update the thread in case of any issues.