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Participant
August 8, 2021
Question

Cancelar assinatura

  • August 8, 2021
  • 1 reply
  • 152 views

Criei uma conta para testar grátis e esqueci de cancelar, agora estão tentando me cobrar mas eu quero cancelar, nem cheguei a usar nada, como faço? O plano é anual...

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1 reply

Abambo
Community Expert
Community Expert
August 9, 2021

Sure, the plan is annual, as that is what you agreed to when subscribing.

 

Please contact Adobe customer care on this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer