Cancelar assinatura

Question

Criei uma conta para testar grátis e esqueci de cancelar, agora estão tentando me cobrar mas eu quero cancelar, nem cheguei a usar nada, como faço? O plano é anual...

Abambo · Answer

Sure, the plan is annual, as that is what you agreed to when subscribing.

Please contact Adobe customer care on this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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