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Participant
July 18, 2017
Resuelto

Cancelar temporalmente la suscripción

  • July 18, 2017
  • 1 respuesta
  • 298 visualizaciones

¿Se puede cancelar temporalmente la suscripción y seguir usando los créditos acumulados?

Este tema ha sido cerrado para respuestas.
Mejor respuesta de twaritar3263062

Hi Ivan,

Unfortunately, there is no option to cancel the subscription temporarily. I have checked your account and noticed that you have few remaining licenses. You can use your unused licenses as long as your membership is active, however, you forfeit any unused licenses upon cancellation of your membership. I would suggest you to download all the remaining assets before you cancel your subscription.

Also, refer Cancel your Adobe Stock membership.

You can Contact Customer Care for cancellation requests and billing queries.

Hope this information helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

1 respuesta

twaritar3263062
Participating Frequently
July 18, 2017

Hi Ivan,

Unfortunately, there is no option to cancel the subscription temporarily. I have checked your account and noticed that you have few remaining licenses. You can use your unused licenses as long as your membership is active, however, you forfeit any unused licenses upon cancellation of your membership. I would suggest you to download all the remaining assets before you cancel your subscription.

Also, refer Cancel your Adobe Stock membership.

You can Contact Customer Care for cancellation requests and billing queries.

Hope this information helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita