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Participant
July 18, 2017
Answered

Cancelar temporalmente la suscripción

  • July 18, 2017
  • 1 reply
  • 293 views

¿Se puede cancelar temporalmente la suscripción y seguir usando los créditos acumulados?

This topic has been closed for replies.
Correct answer twaritar3263062

Hi Ivan,

Unfortunately, there is no option to cancel the subscription temporarily. I have checked your account and noticed that you have few remaining licenses. You can use your unused licenses as long as your membership is active, however, you forfeit any unused licenses upon cancellation of your membership. I would suggest you to download all the remaining assets before you cancel your subscription.

Also, refer Cancel your Adobe Stock membership.

You can Contact Customer Care for cancellation requests and billing queries.

Hope this information helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

1 reply

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
July 18, 2017

Hi Ivan,

Unfortunately, there is no option to cancel the subscription temporarily. I have checked your account and noticed that you have few remaining licenses. You can use your unused licenses as long as your membership is active, however, you forfeit any unused licenses upon cancellation of your membership. I would suggest you to download all the remaining assets before you cancel your subscription.

Also, refer Cancel your Adobe Stock membership.

You can Contact Customer Care for cancellation requests and billing queries.

Hope this information helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita