Canceled stock trial but I was charged anyway.

Forum|Forum|1 year ago
May 22, 2024
1 reply
192 views

I canceled my Adobe Stock trial yesterday (05/22/2024). I know it went through because it warned me about loosing access to anything I had aquired and I confirmed. Today I was charged, and given the search results on your forums it's far from an uncommon incident. I would like a refund.

Plans and purchase

This topic has been closed for replies.

Jill_C

Community Expert

You are not addressing Adobe Customer Care directly in this forum. You should have an email as proof of cancellation. Contact them via the chat icon found near the bottom right on this page:

Cancel your Adobe Stock membership

Jill C., Forum Volunteer

adamb90846296Author

Participant

Thank you Jill. All of the "Contact Us" links I had found directed me to the forums. They were able to resolve my issue in chat.

Jill_C

Community Expert

Great! Glad to hear you were able to resolve it without too much stress 🙂

Jill C., Forum Volunteer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded