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andrealyp50679589
andrealyp50679589
Participant
September 12, 2018
Answered

canceling subscription

  • September 12, 2018
  • 2 replies
  • 368 views

Hi, I just got adobe stock when that is not what I needed can someone help me cancel my subscription.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Sarah,

    Please check the thread: Re: CANNOT CANCEL MY ADOBE STOCK PLAN for more information.

    Regards,

    Twarita

    2 replies

    sarahc64794182
    sarahc64794182
    Participant
    September 12, 2018
    Has anyone ever tried to cancel an Adobe Plan?
    Impossible!!! Feel like I'm getting scammed.
    Can't reach any customer services, cannot mail Adobe as their mailbox is full, cannot manage my own account as it kicks me off the page overtime I try to cancel the plan.

    twaritar3263062
    twaritar3263062
    Participating Frequently
    September 12, 2018

    Hi Andrealy,

    I see you have an Adobe account under the same ID as with forums.

    I have checked your account details and noticed that you have signed up for an Adobe Stock 10 images per month(1 year) plan on 12 Sep 2018.

    If you wish to cancel your Adobe Stock subscription, please see the help document in order to understand the workflow: Cancel your Adobe Stock membership

    You may also reach out to the support team Support FAQ: How can I contact Adobe for support?  for the cancellation requests.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    sarahc64794182
    sarahc64794182
    Participant
    September 12, 2018

    No and NO

    no success - just get kicked off the site and still cannot find any customer service!!

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    September 12, 2018

    Hi Sarah,

    Please check the thread: Re: CANNOT CANCEL MY ADOBE STOCK PLAN for more information.

    Regards,

    Twarita

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