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Luis26147681qt2o
Participant
September 16, 2022
Answered

Canceling subscription means loosing pending contents...?

  • September 16, 2022
  • 1 reply
  • 293 views

I have paid my subscriptions for several months and still have 80 contents pending to use. If i cancell the subscription do I loose access to that contents to use if I need it...?

This topic has been closed for replies.
Correct answer Abambo

No, they will be lost. I suggest you use them up before cancelling.

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 16, 2022

If you cancel your subscription, you will lose unused credits. All the items licenced will stay in your portfolio. I recommend, however, to download them locally. They could be removed from the database for many reasons, and then the download is no more possible.

 

You need to look at it like a mobile phone contract with free minutes. As soon as you cancel, unused free minutes are gone. With your subscription, you also pay the infrastructure and for that, you get allocated each month a certain number of free credits.

ABAMBO | Hard- and Software Engineer | Photographer
    L
    Luis26147681qt2oAuthor
    Participant
    September 16, 2022

    Well it seems not exactly free credits, are the number of images I didn't use in previous months that are there cumulating. 
    If I cancel and after that I reactivate the account will the pendin images waiting to be used...?

     

    thanks...!

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    September 16, 2022

    No, they will be lost. I suggest you use them up before cancelling.

    ABAMBO | Hard- and Software Engineer | Photographer
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