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Participant
December 1, 2021
Answered

Cancellation

  • December 1, 2021
  • 1 reply
  • 362 views

Hello

I tried free trial account of Adobe Stock but it went to the monthly subscription later and is being charging my card every month while I do not use and need it. Please help me to cancel the account any stop The payment from my card. 

thank, Heidar Zamani

This topic has been closed for replies.
Correct answer WendellaBee

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums.

 

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
December 1, 2021

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums.

 

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.