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mariona24291623
mariona24291623
Participant
September 18, 2018
Answered

Cancellation [How to cancel?]

  • September 18, 2018
  • 1 reply
  • 302 views

Hello,

I would like cancel my ADOBE STOCK MEMBERSHIP.

Can you please, told me how I can do that,

Thank you

Marion

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Marion,

    Thanks for reaching out to the Adobe Stock community.

    I see you have an Adobe account under the same ID as with forums. I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 18 Sep 2018.

    You may now self-cancel your Adobe Stock subscription, please follow the steps as mentioned in the help document: Cancel your Adobe Stock membership

    Also, you can reach out to our support team Support FAQ: How can I contact Adobe for support?  for the cancellation requests.

    Note: I would suggest you to download all the assets prior to cancelling your subscription since you can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

    If you face any troubles, feel free to update this thread.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    September 18, 2018

    Hi Marion,

    Thanks for reaching out to the Adobe Stock community.

    I see you have an Adobe account under the same ID as with forums. I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 18 Sep 2018.

    You may now self-cancel your Adobe Stock subscription, please follow the steps as mentioned in the help document: Cancel your Adobe Stock membership

    Also, you can reach out to our support team Support FAQ: How can I contact Adobe for support?  for the cancellation requests.

    Note: I would suggest you to download all the assets prior to cancelling your subscription since you can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

    If you face any troubles, feel free to update this thread.

    Regards,

    Twarita

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