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mariona24291623
mariona24291623
Participant
Sep 18, 2018 6:42 PM UTC
Answered

Cancellation [How to cancel?]

Hello,

I would like cancel my ADOBE STOCK MEMBERSHIP.

Can you please, told me how I can do that,

Thank you

Marion

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Sep 18, 2018 7:53 PM UTC

    Hi Marion,

    Thanks for reaching out to the Adobe Stock community.

    I see you have an Adobe account under the same ID as with forums. I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 18 Sep 2018.

    You may now self-cancel your Adobe Stock subscription, please follow the steps as mentioned in the help document: Cancel your Adobe Stock membership

    Also, you can reach out to our support team Support FAQ: How can I contact Adobe for support?  for the cancellation requests.

    Note: I would suggest you to download all the assets prior to cancelling your subscription since you can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

    If you face any troubles, feel free to update this thread.

    Regards,

    Twarita

    View reply

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Sep 18, 2018 7:53 PM UTC

    Hi Marion,

    Thanks for reaching out to the Adobe Stock community.

    I see you have an Adobe account under the same ID as with forums. I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 18 Sep 2018.

    You may now self-cancel your Adobe Stock subscription, please follow the steps as mentioned in the help document: Cancel your Adobe Stock membership

    Also, you can reach out to our support team Support FAQ: How can I contact Adobe for support?  for the cancellation requests.

    Note: I would suggest you to download all the assets prior to cancelling your subscription since you can use your available licenses as long as your subscription is active, but you forfeit any unused licenses upon cancellation of your subscription.

    If you face any troubles, feel free to update this thread.

    Regards,

    Twarita

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