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tanveerd8
Participant
December 17, 2018
Answered

Cancellation of plan

  • December 17, 2018
  • 1 reply
  • 186 views

Hii, I cancelled my subscription for Adobestock on Friday, but I was still charged for that, it was free if I remember it correctly. I was just wondering if my subscription is cancelled or not yet?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Tanveer,

    Thanks for reaching out to the Adobe Stock community.

    I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 13 Dec 2018. The subscription stands cancelled and you will not be charged for the same subscription in the future.

    Also, the 1 USD charge, is the authorization fee which will be refunded to your account within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    December 17, 2018

    Hi Tanveer,

    Thanks for reaching out to the Adobe Stock community.

    I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 13 Dec 2018. The subscription stands cancelled and you will not be charged for the same subscription in the future.

    Also, the 1 USD charge, is the authorization fee which will be refunded to your account within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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