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tanveerd8
Participant
Dec 17, 2018 3:03 AM UTC
Answered

Cancellation of plan

Hii, I cancelled my subscription for Adobestock on Friday, but I was still charged for that, it was free if I remember it correctly. I was just wondering if my subscription is cancelled or not yet?

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Dec 17, 2018 11:09 AM UTC

    Hi Tanveer,

    Thanks for reaching out to the Adobe Stock community.

    I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 13 Dec 2018. The subscription stands cancelled and you will not be charged for the same subscription in the future.

    Also, the 1 USD charge, is the authorization fee which will be refunded to your account within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Dec 17, 2018 11:09 AM UTC

    Hi Tanveer,

    Thanks for reaching out to the Adobe Stock community.

    I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 13 Dec 2018. The subscription stands cancelled and you will not be charged for the same subscription in the future.

    Also, the 1 USD charge, is the authorization fee which will be refunded to your account within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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