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tanveerd8
Participant
December 17, 2018
Answered

Cancellation of plan

  • December 17, 2018
  • 1 reply
  • 192 views

Hii, I cancelled my subscription for Adobestock on Friday, but I was still charged for that, it was free if I remember it correctly. I was just wondering if my subscription is cancelled or not yet?

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    Correct answer twaritar3263062

    Hi Tanveer,

    Thanks for reaching out to the Adobe Stock community.

    I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 13 Dec 2018. The subscription stands cancelled and you will not be charged for the same subscription in the future.

    Also, the 1 USD charge, is the authorization fee which will be refunded to your account within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    December 17, 2018

    Hi Tanveer,

    Thanks for reaching out to the Adobe Stock community.

    I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 13 Dec 2018. The subscription stands cancelled and you will not be charged for the same subscription in the future.

    Also, the 1 USD charge, is the authorization fee which will be refunded to your account within 5-7 business days.

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

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