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ADT Marketing
Participant
October 4, 2019
Answered

Cancellation of plan without refund

  • October 4, 2019
  • 1 reply
  • 259 views

Hi. I recently purhcased a 3 x assets a month plan, really just to license three specific images to use for a very short term period. I have gone to cancel the plan and it has said a refund will be made. I want to ensure that the standard licensing will still apply if I cancel the plan. I do not want a refund if the licensing becomes void. 

    This topic has been closed for replies.
    Correct answer WendellaBee

    Hi M.,
    Thank you for posting your question to the forums. When you cancel your subscription you will still have access to your licensed assets. You will see them in your license history on the Adobe Stock website.

     

    EBQ

    1 reply

    WendellaBee
    Adobe Employee
    WendellaBeeCorrect answer
    Adobe Employee
    October 4, 2019

    Hi M.,
    Thank you for posting your question to the forums. When you cancel your subscription you will still have access to your licensed assets. You will see them in your license history on the Adobe Stock website.

     

    EBQ

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