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A
Alerxvas
Participant
January 9, 2020
Answered

Cancelled plan payment

  • January 9, 2020
  • 1 reply
  • 262 views

Why is it that if i already cancelled my free stock trial months ago i keep getting billed for it? I haven't used, it's cancelled, and i get no payment notifications??

This topic has been closed for replies.
Correct answer WendellaBee

Hi A.,

I attempted to review your account using the Adobe ID you use here on the forum and I see no subscriptions cancelled or active under this Adobe ID. For further assistance please contact customer care: https://helpx.adobe.com/contact.html

 

EBQ

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
January 9, 2020

Hi A.,

I attempted to review your account using the Adobe ID you use here on the forum and I see no subscriptions cancelled or active under this Adobe ID. For further assistance please contact customer care: https://helpx.adobe.com/contact.html

 

EBQ

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