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Participant
Jan 9, 2020 6:55 PM UTC
Answered

Cancelled plan payment

Why is it that if i already cancelled my free stock trial months ago i keep getting billed for it? I haven't used, it's cancelled, and i get no payment notifications??

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Jan 9, 2020 7:39 PM UTC

Hi A.,

I attempted to review your account using the Adobe ID you use here on the forum and I see no subscriptions cancelled or active under this Adobe ID. For further assistance please contact customer care: https://helpx.adobe.com/contact.html

 

EBQ

1 reply

WendellaBee
WendellaBeeCorrect answer
Inspiring
Jan 9, 2020 7:39 PM UTC

Hi A.,

I attempted to review your account using the Adobe ID you use here on the forum and I see no subscriptions cancelled or active under this Adobe ID. For further assistance please contact customer care: https://helpx.adobe.com/contact.html

 

EBQ

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