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Tino Klaehne
Participant
October 15, 2018
Answered

Cancelled successfully - BUT 50% ANNUAL FEE??????

  • October 15, 2018
  • 1 reply
  • 262 views

Hi,

I did the free trial month - but had issues cancelling it.

I now managed to cancel the subscription a few days after the trial - accepting to pay for another month.

But now I need to pay 50% of the annual fee just to cancel????

Are you serious?

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi Tino,

I apologize for the experience that you had so far.

Please see Adobe Subscription and Cancellation Terms | Adobe for more information.

You may Contact Customer Care for further refund related queries.

Regards,

Sheena

1 reply

Sheena Kaul
Sheena KaulCorrect answer
Legend
October 15, 2018

Hi Tino,

I apologize for the experience that you had so far.

Please see Adobe Subscription and Cancellation Terms | Adobe for more information.

You may Contact Customer Care for further refund related queries.

Regards,

Sheena

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