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Benjamin Race
Participant
November 21, 2017
Answered

Cancelling Adobe Stock Subscription

  • November 21, 2017
  • 1 reply
  • 253 views

Hi

Seems to be a common issue where you cannot cancel an adobe stock subscription.

The way this is advertised is very misleading and is worthy of a complainant which would no doubt be upheld by an ASA ruling.

The how to guide on how to cancel is inaccurate.

The contact us page does not allow you to contact anyone from Adobe.

Can someone from Adobe please contact me please

Thank you

Benjamin

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Benjamin,

    Sorry to hear that you are facing trouble. As you have mentioned that you were unable to reach our support team, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    If you still face troubles, please let me know so that a callback can be arranged for you.

    Regards

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    November 21, 2017

    Hi Benjamin,

    Sorry to hear that you are facing trouble. As you have mentioned that you were unable to reach our support team, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    If you still face troubles, please let me know so that a callback can be arranged for you.

    Regards

    Twarita

    Benjamin Race
    Participant
    November 21, 2017

    Hi

    The contact support FAQ does not help me, the chat function is not on and the phone number is not connecting. Please call me on (Personal number removed by Moderator)

    Thank you

    (Other junk removed by Moderator)

    twaritar3263062
    Participating Frequently
    November 21, 2017

    Please see your private message.

    Regards

    Twarita