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gregw12841465
Participant
Mar 5, 2017 9:02 PM UTC
Answered

Cancelling my Adobe Stock membership

Please can someone help! I am thirteen years old and have made a mistake signing up for Adobe Stock membership. I have tried to contact Customer Care many times but nothing happens. Tonight I have just waited for over an hour for a reply from Customer Care and nothing has happened again! What should I do?

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    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Mar 6, 2017 9:38 AM UTC

    Hi gregw12841465

    Your Stock plan is now cancelled.

    Kind regards

    Bev

    3 replies

    Barb Binder
    Community Expert
    Community Expert
    Mar 5, 2017 9:05 PM UTC

    Start here:

    Cancel your Stock membership

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    ~Barb at Rocky Mountain Training
    gregw12841465
    Participant
    Mar 5, 2017 9:13 PM UTC

    Thank you. I have tried that but keep getting a message about "There was a problem with your last payment. Update payment method." which is not want I want.

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    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Mar 6, 2017 9:38 AM UTC

    Hi gregw12841465

    Your Stock plan is now cancelled.

    Kind regards

    Bev

    Translate