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Mutiny5CFE
Participant
Jun 1, 2021 7:09 PM UTC
Answered

Cancelling Plan

I have tried to cancel the plan and the option does not come up. I've been getting this charge and haven't been using it, unfortunately. Is anyone else running into similar probelms?

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    thatsmauri
    thatsmauriCorrect answer
    Community Expert
    Jun 2, 2021 4:42 AM UTC

    Hi Mutiny5CFE,

    please note that this is mainly a public user-to-user forum. We are not really able to help you with any billing, account or subscription issues. In your case, you will need to contact Adobe Customer Care for assistance:
    » https://helpx.adobe.com/contact.html

    Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.

     



    Best Regards,
    Maurice

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    2 replies

    thatsmauri
    Community Expert
    thatsmauriCommunity ExpertCorrect answer
    Community Expert
    Jun 2, 2021 4:42 AM UTC

    Hi Mutiny5CFE,

    please note that this is mainly a public user-to-user forum. We are not really able to help you with any billing, account or subscription issues. In your case, you will need to contact Adobe Customer Care for assistance:
    » https://helpx.adobe.com/contact.html

    Click the 'circle with a speech bubble in it' icon on the right hand side to initiate a Chat.

     



    Best Regards,
    Maurice

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    defaulty1lylnlg23wj
    Participating Frequently
    Jun 2, 2021 5:29 PM UTC

    Hi, I also have this problem, but I do not see that contact us bubble and I cant find any way to actually contact you, nor cancel a stock account.

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