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M
magdalenal16605111
Participant
October 20, 2018
Answered

cancelling subscription adobe stock

  • October 20, 2018
  • 1 reply
  • 367 views

I signed up for the free trial of Adobe Stock today and am now attempting to cancel my subscription.

When I attempt to cancel through "Manage my account." An error message appears. I am told to contact customer care. Unfortunately Adobe informed about technical problems. please, if possible, quickly cancel your subscription remotely

How do I go about contacting customer care to actually cancel my subscription?

This topic has been closed for replies.
Correct answer WendellaBee

Hi ML,

I was able to look up your account status using the Adobe ID you use on the forums. I see that you successfully canceled your Adobe Stock subscription. Please let us know if you require further assistance.

EBQ

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
October 22, 2018

Hi ML,

I was able to look up your account status using the Adobe ID you use on the forums. I see that you successfully canceled your Adobe Stock subscription. Please let us know if you require further assistance.

EBQ

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