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defaultiji9i7wkx71b
Participant
November 1, 2021
Question

Cancelling trial subscription

  • November 1, 2021
  • 1 reply
  • 101 views

Hi,

 

on 30th of October I wanted to cancel my free trial subscription of Adobe Stock and I wanted to do it in my settings.

But if I wanted to quit the service the Adobe Login Page appears and I wasn't able to enter my credentials. An error page appears.

I searched for a contact of Adobe but I am not able to find something. Only tips how to quit the service but not a human contact.

So I will use this community.

I don't need this yearly subscription and it is not so good that the cancelling function is not working.

Is there a possibility to cancel this subscription right now?

Thanks

This topic has been closed for replies.

1 reply

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
November 1, 2021

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.


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