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Dimitris24203516mr21
Participant
April 26, 2022
Question

cannot delete my account without a charge

  • April 26, 2022
  • 1 reply
  • 172 views

Hi,

 

I have selected the plan of ''Creative Cloud All Apps with 100GB'' for a few days and then I forgot to deactivate it. Now I tried to cancel it but it seems that I have to pay a very large amount.

 

I know that I should have read better the terms and conditions but I really cannot afford paying every month 60 euros and I need to cancel it.

 

Could someone of the support please help on this?

 

Thanks and regards,

 

Dimitris

This topic has been closed for replies.

1 reply

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
April 26, 2022

You're posting in the Adobe Stock community if you have specific questions about Creative Cloud products please post in that community.

 

Since your question is about canceling a subscription you may find wish to contact customer care.

 

https://helpx.adobe.com/contact.html

 

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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