Cannot download Stock Images

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I'm experiencing the same thing right now. Bought an image but can't download it?

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ginageewhiz

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Tried Safari and Chrome browsers. On both it displays an error or just does nothing. Not a storage issue on my Mac Studio. Anyone else having this issue today? Thanks

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marcelreimer

Participant

Same issue. it has something to do with Adobe itself. Got this code when trying to download an asset:

{"error":"Service Unavailable","code":"100","case":"3cc742e20eb55232b9f44d5bcf9265c9"}

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VincentHG

Participating Frequently

I am trying to work on a social media post and I was able to download images just fine, but suddenly, as of about half an hour ago, I can buy images but they won't download. I've tried downloading from my historical list of purchases, as recommended on another thread, but nothing. And of course I've tried restaring computer, clearing cache, logging out, etc.

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stéphanied28976017

Participant

I have the same problem. I restarted my computer and logged out. A colleague is in the same situation.

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