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bryant17199938
Participant
Oct 11, 2018 4:46 PM UTC
Answered

Cannot find downloaded stock video

I purchased and downloaded a stock video a couple months ago, but did something dumb and can no longer find it. Is there a way to re-download videos you've already paid for without having to purchase again? Am I looking over some "My downloads" portion of my profile?

Thanks!

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Oct 11, 2018 5:31 PM UTC

Hi Bryan,

Thanks for reaching out to the Adobe Stock community.

Yes, you can redownload the asset from your "License history". Please follow the steps as mentioned below:

  • Go to stock.adobe.com
  • Go to the "License history" and click on the "Download" option.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

3 replies

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Oct 11, 2018 5:31 PM UTC

Hi Bryan,

Thanks for reaching out to the Adobe Stock community.

Yes, you can redownload the asset from your "License history". Please follow the steps as mentioned below:

  • Go to stock.adobe.com
  • Go to the "License history" and click on the "Download" option.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Participant
May 14, 2019 8:50 AM UTC

Hello Twarita,

is it possible to download all previously licensed files at the same time?

greetings

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WendellaBee
Inspiring
May 14, 2019 3:25 PM UTC

Hi J. K.,

Unfortunately there isn't at this time. Our product managers are aware of this request and are considering a way to do this. You can navigate to your License History and download the files individually. If you put the files in a Creative Cloud library you can access your files from within a Creative Cloud application.

EBQ

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