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Jane Doe Graphix
Participating Frequently
August 9, 2022
Question

Cannot license asset in-app

  • August 9, 2022
  • 1 reply
  • 191 views

This doesn't help when the stock image was used in a composite and all masks and adjustments have been set but the image just wont go from the preveiw to the licensed one. I'm having this problem as well. All other images I've licensed quickly update from watermarked to licensed but there is one that will not. I've added all images in the same manner but one wont convert. My only option is to rework the art with the licensed version and that is unfortunate and wastes time.

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1 reply

WendellaBee
Adobe Employee
Adobe Employee
August 9, 2022

I moved your post to it's own thread since previous thread was five years old. Please provide specifics of the issue you are seeing, include details such as version of Creative Cloud program, name of program, asset ID of asset(s) where this issue occurs (is it one asset or all assets) and any other relevant details that could help us troubleshoot your issue.