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Julien35975246mthh
Participant
March 27, 2024
Answered

Cannot open Adobe Stock because of "Varnish cash server"

  • March 27, 2024
  • 4 replies
  • 1697 views

I cannot open Adobe Stock on internet. It says:

"403 Forbidden - Error 54113

Details: cache-hkg17921-HKG 1711517098 3988775980

Varnish cache server".

I'm not sure to understand. Do I need to install a varnish cache? It seems quite complicated though.

Thank you for your answers

  

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer EvilBug1

    The VPN, if it is not controlled by the Chinese, should be transparent. But I really do not have experience with this, nor do I have answers about stock availability in China. @EvilBug1 may be able to answer this if there is an Adobe answer.


    Thanks @Abambo . 
    @Julien35975246mthh I am sorry, Adobe Stock website is not available in China mainland. 

    Thanks,

    -EB

    4 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    March 27, 2024

    Are you behind a corporate firewall?

     

    You do not need to install anything for using stock. A modern browser is enough.

    ABAMBO | Hard- and Software Engineer | Photographer
    Julien35975246mthhAuthor
    Participant
    March 28, 2024

    Thank you for your answer. Not a corporate firewall but I'm in China so the local firewall might blocking. Though I use a VPN that allows me to go on other websites I would be normally blocked to. Do you have an idea how I can manage this situation? Thank you.

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    March 29, 2024

    The VPN, if it is not controlled by the Chinese, should be transparent. But I really do not have experience with this, nor do I have answers about stock availability in China. @EvilBug1 may be able to answer this if there is an Adobe answer.

    ABAMBO | Hard- and Software Engineer | Photographer
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