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wu_0270
Participant
November 1, 2025
Question

cannot pay

  • November 1, 2025
  • 2 replies
  • 74 views

I am a user. Why can't I subscribe to Adobe's package? It keeps showing a failure message.

2 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
November 4, 2025

What country are you in? There are countries, where Adobe does not sell directly.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
November 1, 2025

It's not clear which subscription you're referring to, but this is not the correct forum to post in. Go to the Account and Billing forum and also include a screenprint of the error message you're receiving and someone should be able to help you there.

Jill C., Forum Volunteer
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