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Participant
Feb 14, 2020 4:57 PM UTC
Answered

Cannot save asset to Favorites

We used to have the ability to add our favorites (not yet purchased) to named libraries for later consideration. I have folders full of images for various usage (products, styles, etc.). Now I'm getting a "This asset needs to be licensed before it can be saved to a library." message when I try to favorite anything. 

 

Why did Adobe change this? It's very annoying and screws up my workflow. Why can we no longer add assets for later consideration into specifically named folders? I don't want to put everything under one generic "Favorites" folder. Incredibly annoying.

WendellaBee
WendellaBeeCorrect answer
Inspiring
Feb 21, 2020 12:54 AM UTC

All I want to do is Favorite it, to add it to a list to remember that it exists and to potentially license it later. There doesn't seem to be a way to do that, which seems inefficient of Adobe Stock.


Because this is a template you cannot save it in this way. As a workaround you could create a bookmark or favorite in your browser for this file.

 

Most files you can save a preview, it has never been allowed for templates.

 

8 replies

WendellaBee
Inspiring
Feb 14, 2020 11:48 PM UTC

Hi tracyp...,

Can you please provide the asset ID of the file you are trying to add as a favorite? I think I know why this is happening but would need to check the file.

 

EBQ

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pod3podAuthor
Participant
Feb 15, 2020 1:05 AM UTC

Hi, the ID is 300407723.

https://stock.adobe.com/templates/aquarium-poster-layout-with-pink-and-blue-jellyfish/300407723?prev_url=detail

This was just one that I tried to add. 

 

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WendellaBee
Inspiring
Feb 18, 2020 4:17 PM UTC

Hi,

This is a template. Templates and 3D assets cannot be downloaded as previews.

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