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teomank64805381
teomank64805381
Participant
Dec 8, 2018 9:21 AM UTC
Answered

Cant cancel my adobe stock membership plan!!

I'd like if a staff member could cancel my Adobe Stock membership plan.

I signed up for the 10 photos trial and cancelled my membership but it obviously did not work!

I only used one stock photo and that was for due to the fact that I did not have time to create my own.

Can someone cancel my membership ASAP? If they can I'd appreciate it.

Thank you.

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    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Dec 10, 2018 2:16 PM UTC

    Hi Teoman, Hayat and Renee,

    Sorry to hear that you all are facing issues while cancelling your Adobe Stock subscription.

    Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation and refund related requests.

    In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Regards,

    Twarita

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    4 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    Dec 10, 2018 2:16 PM UTC

    Hi Teoman, Hayat and Renee,

    Sorry to hear that you all are facing issues while cancelling your Adobe Stock subscription.

    Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation and refund related requests.

    In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Regards,

    Twarita

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    michigal70
    Participant
    Dec 8, 2018 10:14 PM UTC

    My 1st reply moderator won't post it.regarding the adobe customer service.. I screen shot mine n a cool on here for the date..I'm disputing this..right before Xmas

    [Profanity removed... families visit this forum... Mod]

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      michigal70
      Participant
      Dec 8, 2018 10:09 PM UTC

      Good luck, when you do they charge you ..They took 29.99 on dec 4,the and the 6th..I'm livid

      Adobe great product

      [Profanity removed... families visit this forum... Mod]

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        hath94632025
        Participant
        Dec 8, 2018 12:58 PM UTC

        I also am having trouble cancelling my plan,

        I'm sure I tried to cancel during the first month.

        I have received information three months later saying that theres a problem with my payment. Completely unaware that I've been paying for three months and haven't been notified of these payments until now.

        I would like my stock membership cancelled as I do not use this application.

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