Cant download unlimited images

Question

Hi Team,

I am confused here it shows in my account that I have unlimited images access. But at the same time I am not able to download it as it says no credits.

Can you please clarify if having unlimited images also has some limitations (Attached is the screenshot)

WendellaBee · Answer

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

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