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July 21, 2018
Answered

Cant find how to cancel free subscription

  • July 21, 2018
  • 1 reply
  • 307 views

Hello to the team,

Im trying to cancel the free trial subscription to the adobe stock but i cant find the way.

Under the manage plans section there is not a cancel plan button.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Efstathiou,

    Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.

    I have checked your account details and noticed that your Stock subscription has been suspended due to payment issues.

    Please contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.

    In case you are unable to contact our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    July 23, 2018

    Hi Efstathiou,

    Sorry to hear that you are facing issues while cancelling your Adobe Stock subscription.

    I have checked your account details and noticed that your Stock subscription has been suspended due to payment issues.

    Please contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.

    In case you are unable to contact our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita