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defaultjajn1er19fgu
Participant
Dec 28, 2020 11:34 AM UTC
Answered

cant open picture from stock when downloaded

can anyone help resolve this issue plz?

 

i get this message on some piuctures when i download a picture from stock under license:

 

“AdobeStock_94748624_Preview.ai” could not be opened.

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    defaultjajn1er19fguCorrect answer
    Participant
    Dec 28, 2020 12:33 PM UTC

    Hi, I had a play around with it and managed to resolve it. When you download a picture from stock some are downloaded as a vector file. If you click on settings you can change it to download as a jpeg file. 

    This worked for me. 

    Cheers 

    View reply

    2 replies

    Anonymous
    Dec 28, 2020 12:20 PM UTC

    Hi, I'm business owner and i had also the same issue when download the picture from stock. Have you got any clue? I am still searching for that. 

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    defaultjajn1er19fguAuthorCorrect answer
    Participant
    Dec 28, 2020 12:33 PM UTC

    Hi, I had a play around with it and managed to resolve it. When you download a picture from stock some are downloaded as a vector file. If you click on settings you can change it to download as a jpeg file. 

    This worked for me. 

    Cheers 

    Translate
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