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August 8, 2021
Question

Card error

  • August 8, 2021
  • 1 reply
  • 182 views

Hello I'm trying to subscribe to the fre adobe 10 stock images but I keep getting this {We're unable to approve your transaction at this time. Please check the information you've entered below to make sure everything is accurate. If you continue to have trouble, please try a different card or contact  for help.}

 

Kindly help thanks 🙂

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1 reply

Abambo
Community Expert
Community Expert
August 9, 2021

Please contact Adobe customer care on this. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer