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Participant
April 27, 2022
Answered

Change Account Email Address without verification code

Hi, The email address attatched to my account is no longer in existance. Is there a way for me to change my email address without retrieving the verification code from inbox? 

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Abambo
AbamboCorrect answer
Community Expert
April 27, 2022

That's a critical operation, as I could go in and ask for changing your account. You will need to contact Adobe customer care, and probably you will need to prove that you are the rightful owner of this account.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

3 replies

Participant
July 16, 2024

Abambo

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Abambo
Community Expert
Community Expert
July 16, 2024
quote

Abambo


By @Abbey38634142ibku


What is your issue?

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ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
April 27, 2022

That's a critical operation, as I could go in and ask for changing your account. You will need to contact Adobe customer care, and probably you will need to prove that you are the rightful owner of this account.

 

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

Translate
ABAMBO | Hard- and Software Engineer | Photographer