Changing password?

Forum|Forum|7 years ago
December 19, 2018
3 replies
561 views

Well it took me ten minutes to figure out how to even create this post.

I'm trying to change my password but it's saying "not include your name or email address."

Obviously I'm not doing this. Phone support doesn't answer and neither does Chat support.

I pay $30 a month and for what support?

Excuse my friench but why can't it even change my f*cking password what a piece of sh*t.

This topic has been closed for replies.

Correct answer Abambo

Your password should be completly disconnected to your adobe id. I do not ask you what you tried as password, but may be that you really should check what was entered where. I know that it works.

S

Som32495010jspi

Participant

Change the paswoord

Abambo

Community Expert

@Som32495010jspi wrote:

Change the paswoord

Create a new thread, if you have a problem, and describe that problem. Your message does not say of what nature your concern is so that you need to post here.

ABAMBO | Hard- and Software Engineer | Photographer

K

knhbp

Participant

I'm having the exact same issue! I am most definitely NOT using part of my name or email address in my new password, but yet, it will NOT let me change it and/or continue! The required "not include our name or email address" stays red and I cannot get past it, no matter what I use for a password. This is beyond frustrating!

Abambo

Correct answer

Community Expert

Your password should be completly disconnected to your adobe id. I do not ask you what you tried as password, but may be that you really should check what was entered where. I know that it works.

ABAMBO | Hard- and Software Engineer | Photographer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded