Answered
Charge made but signature not released.
I was charged on my card but even after hours of waiting the download of images was not released.
I checked the admin console and it still appears as unpaid.
twaritar3263062Correct answer
Participating Frequently
Mar 4, 2019 2:08 PM UTC
Hi Rony,
Sorry to hear that you are facing issues with Adobe Stock services.
I have checked your account details under the Adobe ID shared with the forums and noticed that you had an active Adobe Stock-750 images per month plan under the team's account (active from 28th August 2018).
Are you facing troubles while purchasing a different plan of Adobe Stock? Please confirm so that we can further assist you.
You may also contact our support team Support FAQ: How can I contact Adobe for support? for further assistance.
In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link
Regards,
Twarita
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