Charged after Adobe free trial cancellation

Unfortunately after reading up on many posts, it seems that this is a frequent issue that occurs to far too many members. 

I signed up for the Adobe free trial on January 21st 2022 I believe. I cancelled my FREE TRIAL prior to the trial ending. I cancalled the 27th of January. Fast forward to April 2022. I noticed that I have been billed for an Adobe subscription I know for a fact, was cancelled, for the months of: January, February, and March. For a current total of 47.79. I spoke to a representative who was of absolutely no help in terms of answwering the questions I had about the charges and why my subscription had not been cancelled when I cancelled prior to my trial ending. She also let me know she could help me cancel now but I would owe a cancellation fee of 67. I came to the support community in hopes that someone could help me resolve this issue. The charges for the months of January, February, and March should have never occurred to begin with and its frustrating that on top of that an additional $67 would need to occur for my issue to be 'resolved'.

I am unsure whether it was an error on behalf of your systems or your staff but I would appreciate any help going about recieving my refund for what should have been a cancelled service and for the fee to be fully waived since to my knowledge I never proceeded with the subscription. If there is anyone else I can reach, please direct me to them as I no longer wish to deal with this through your cs line as they were no help. I would like to resolve this issue before another unathorized payment occurs. 

Thank you.