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H
HolgerV
Known Participant
February 14, 2022
Question

Complain picture

  • February 14, 2022
  • 1 reply
  • 404 views
How and where can I complain about a purchased picture?
This topic has been closed for replies.

1 reply

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
February 14, 2022

Use the correct topics when you post to the forums for one thing. You can post your complaint here to the forums, include the asset ID.

    H
    HolgerVAuthor
    Known Participant
    February 15, 2022
    Which would be the right topic?
    asset ID is 198456035
    T
    Test Screen Name
    Legend
    February 15, 2022

     A topic like "complaint about asset 198456035". Or better, "Asset 198456035 is poor quality" (or the problem). You will need to say the problem for example

    - poor quality (+ detail)

    - not as described (+ detail)

    - is a 3D render but did not say so

    - does not download

    - does not exist

    - causes software problems (+ detail)

    - has license issues

    - belongs to me and has been stolen by someone else

    - includes a trademark that belongs to me

    - cost more than I expected

    - or many more...

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