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Participant
Apr 2, 2021 11:56 PM UTC
Answered

complaint

Can I know why it is impossible to contact you via forum? what a poor service! I subscribed to the adobe stock subscription after the trial and you promised me 2 months for free and in the end you still charged me for the month of March and since then it's been impossible to contact you, no mail, nothing! it's scandalous!

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Apr 5, 2021 5:32 PM UTC

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


2 replies

WendellaBee
WendellaBeeCorrect answer
Inspiring
Apr 5, 2021 5:32 PM UTC

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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Legend
Apr 3, 2021 4:10 PM UTC

The forum is not a way to contact Adobe. You must contact Customer Service. There is no email.

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