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suchetak72926100
Participant
Mar 13, 2019 5:42 PM UTC
Answered

Corrupted Stock Image

Hello,

I purchased image#: 193046217. When I opened it after downloading it to my computer, it only showed an image with the message:

How can I get this file to open properly? Another person I know used the same image just fine, but I can't seem to be able to open it.

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    Brad Lawryk
    Brad LawrykCorrect answer
    Legend
    Mar 13, 2019 5:49 PM UTC

    just to be sure, you are trying to open it in Illustrator?

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    3 replies

    Brad Lawryk
    Brad LawrykCorrect answer
    Legend
    Mar 13, 2019 5:49 PM UTC

    just to be sure, you are trying to open it in Illustrator?

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    suchetak72926100Author
    Participant
    Mar 13, 2019 5:57 PM UTC

    I was trying to open it in Affinity Designer on my desktop and it wouldn't open it. So I opened it and resaved it with Illustrator on my laptop and that worked.

    Strange how all of the other 50 files I purchased opened just fine but not that particular one.

    I wouldn't have thought the program would have made a difference.

    Thank you for the simplistically obvious answer

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    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    Mar 13, 2019 9:44 PM UTC

    suchetak72926100  wrote

    Strange how all of the other 50 files I purchased opened just fine but not that particular one.

    I wouldn't have thought the program would have made a difference.

    Well that is not that strange. Illustrator is probably the best program to open native Illustrator files. As it may work with a third party program, there is no guaranty.

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    ABAMBO | Hard- and Software Engineer | Photographer
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