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DHRfoundation
Participant
May 29, 2019 8:29 PM UTC
Answered

Corrupted Vector File 175174268

I have licensed this file but keep getting a FILE NOT FOUND message. I have tried opening it with Illustrator with no success. I need to be refunded for the license lost. Please help!

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Jun 13, 2019 4:03 PM UTC

Hi E. S.,

Apologies for the delayed response to your request. I was able to license and download the file and open it in Adobe Illustrator. Are you still having difficulties? If so can you confirm that you are using the latest version of Illustrator?

EBQ

1 reply

WendellaBee
WendellaBeeCorrect answer
Inspiring
Jun 13, 2019 4:03 PM UTC

Hi E. S.,

Apologies for the delayed response to your request. I was able to license and download the file and open it in Adobe Illustrator. Are you still having difficulties? If so can you confirm that you are using the latest version of Illustrator?

EBQ

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