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DHRfoundation
Participant
May 29, 2019
Answered

Corrupted Vector File 175174268

  • May 29, 2019
  • 1 reply
  • 278 views

I have licensed this file but keep getting a FILE NOT FOUND message. I have tried opening it with Illustrator with no success. I need to be refunded for the license lost. Please help!

This topic has been closed for replies.
Correct answer WendellaBee

Hi E. S.,

Apologies for the delayed response to your request. I was able to license and download the file and open it in Adobe Illustrator. Are you still having difficulties? If so can you confirm that you are using the latest version of Illustrator?

EBQ

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
June 13, 2019

Hi E. S.,

Apologies for the delayed response to your request. I was able to license and download the file and open it in Adobe Illustrator. Are you still having difficulties? If so can you confirm that you are using the latest version of Illustrator?

EBQ