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Participant
December 5, 2022
Question

Creative cloud library not loading

  • December 5, 2022
  • 1 reply
  • 173 views

Hi Everyone. 

 

I have had to have my Enterprise Adobe account reinstated due to an issue. In this process I have lost my Libraries and can no longer create new ones. 

 

Does anyone have a solution for this? I need access. 

Thanks! 

This topic has been closed for replies.

1 reply

Abambo
Community Expert
Community Expert
December 6, 2022

You need to contact your local support for this.

 

If the account administrators created a new account for you, your old stuff needs to get reassigned to your new account. This has to be done by the Enterprise administrators. If they are in trouble or need support, they should contact Adobe customer care via the admin console. Adobe will assist them solving the problem.

ABAMBO | Hard- and Software Engineer | Photographer