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SFalkenstein
Participant
Apr 20, 2018 7:27 AM UTC
Answered

Credits are gone

On the 6th of April I have brought a credit package. Today I like to download an image and I have to buy credits?
Where are my credits gone?

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    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Apr 20, 2018 7:49 AM UTC

    Hi Sylvia

    The credit pack was not provisioned correctly.  I have added the credits to your account.

    Sorry for the inconvenience caused.

    Kind regards

    Bev

    1 reply

    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    Apr 20, 2018 7:49 AM UTC

    Hi Sylvia

    The credit pack was not provisioned correctly.  I have added the credits to your account.

    Sorry for the inconvenience caused.

    Kind regards

    Bev

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