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SFalkenstein
SFalkenstein
Participant
April 20, 2018
Answered

Credits are gone

  • April 20, 2018
  • 1 reply
  • 248 views

On the 6th of April I have brought a credit package. Today I like to download an image and I have to buy credits?
Where are my credits gone?

    This topic has been closed for replies.
    Correct answer Beverley Gray

    Hi Sylvia

    The credit pack was not provisioned correctly.  I have added the credits to your account.

    Sorry for the inconvenience caused.

    Kind regards

    Bev

    1 reply

    Beverley Gray
    Beverley GrayCorrect answer
    Inspiring
    April 20, 2018

    Hi Sylvia

    The credit pack was not provisioned correctly.  I have added the credits to your account.

    Sorry for the inconvenience caused.

    Kind regards

    Bev

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