Credits gone...

I had over 100 credits but now theyre all gone.. My yearly plan got renewed a couple of days ago. Don't tell me that resetted everything?

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Correct answer WendellaBee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

Legend

Credits last 12 months, I read somewhere.

Adobe Employee

Unless there is an issue with the subscription, the user needs to contact customer care.

WendellaBeeCorrect answer

Adobe Employee

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

Participating Frequently

Thanks. I've looked at that page and searched for a way to contact support but I could not find it. Can you tell me what to look for?

Community Expert

To be honest I could not find the Chat option either.

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