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inaf6994175
inaf6994175
Participant
Nov 21, 2018 2:54 PM UTC
Answered

Datei beschädigt

Hallo,

mein Mac kann eine Datei nicht öffnen, zeigt mir an das sie beschädigt ist. An dem Format kann es nicht liegen. Die anderen Bilder sind auch im ai Format.

Es handelt sich um das folgende Bild:     #225087907

Ich hoffe es kann mir jemand helfen ?

LG

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      twaritar3263062
      twaritar3263062Correct answer
      Participating Frequently
      Nov 26, 2018 3:41 PM UTC

      Hi Twarita,

      I don´t have illustrator, usually I get the possibility to open the image in the web browser.... but this option didn´t show up this time.

      BR,

      Claudia


      Hi there,

      Vector files work the best with Illustrator only but can be used in Photoshop as a rasterised image.

      However, if you do not have Illustrator, rather than subscribing the app you can always use the 7-day trial version(in order to use the vector file you have downloaded from Adobe Stock).

      You may use this link to download the trial version of Illustrator: Download a free trial or buy Adobe products | Adobe free trials & downloads

      Feel free to update this thread in case of any additional questions.

      Regards,

      Twarita

      View reply

      7 replies

      twaritar3263062
      twaritar3263062
      Participating Frequently
      Nov 22, 2018 7:12 PM UTC

      Hi Ina,

      Sorry to hear that you are facing issues with Adobe Stock services.

      I have downloaded and opened the file with Illustrator and did not encounter the same issue.

      Could you please let me know which version of Illustrator are you using this image with so that we can further assist you?

      Regards,

      Twarita

      Translate
      oest_s20694654
      Participant
      Nov 21, 2018 4:48 PM UTC

      Ich habe das gleiche Problem bei Windows mit diesem Bild: #200957578

      Translate
      twaritar3263062
      twaritar3263062
      Participating Frequently
      Nov 23, 2018 3:33 PM UTC

      Hi Oest,

      Sorry to hear that you are facing issues with Adobe Stock services.

      I have downloaded and opened the file with Illustrator and did not encounter the same issue.

      Could you please let me know which version of Illustrator are you using this image with so that we can further assist you?

      Regards,

      Twarita

      Translate
      oest_s20694654
      Participant
      Nov 26, 2018 9:21 AM UTC

      Hi Twarita,

      I don´t have illustrator, usually I get the possibility to open the image in the web browser.... but this option didn´t show up this time.

      BR,

      Claudia

      Translate
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