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Participant
February 6, 2024
Question

Disappeared Adobe stock files

  • February 6, 2024
  • 1 reply
  • 236 views

I purchased 6 4k stock videos today yet the 7th could not be found to purchase. That video has disappeared.

I downloaded a stock video preview and edited it into a sequence. Today I tried to purchase that video to complete my project and it had disappeared. How do I get to the database to find who authored the video to see if I could retrieve the clip?

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1 reply

Abambo
Community Expert
Community Expert
February 6, 2024

There is no possibility to get that information. You need to select a different asset, if your asset has been removed in the meantime. Either the author pulled the asset or Adobe did. If Adobe did delete the asset, it's because of issues with the file.

ABAMBO | Hard- and Software Engineer | Photographer