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H
Helen25300476gfpz
Participant
July 23, 2022
Question

Disgusted with this rip off service

  • July 23, 2022
  • 1 reply
  • 286 views

I signed up for the free trial as I only needed one photo to use.  I was then away at the time of the first payment so didnt cancel and was quite happy to pay once as Ive used the photo. Now I've just tried to cancel and its charging me £131 cancellation fee. Just digusting.  I will pay but I will never use this service again and will leave negative feedback on every review site I can find

This topic has been closed for replies.

1 reply

WendellaBee
Adobe Employee
WendellaBee
Adobe Employee
July 25, 2022

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.

H
Helen25300476gfpzAuthor
Participant
July 28, 2022

There is no chat option on my account.  Is there a complaints email I can use?

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