Participant

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Disparition image Adobe Stock

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Bonjour, je rencontre un problème avec Adobe Stock.

Une image a disparu de la base de donnée.

Je viens de créer une campagne de communication avec le visuel en question en basse définition. Ma campagne a été validée mais je ne trouve plus l'image en téléchargment HD.

Avez-vous déjà rencontré ce problème ? Voici le code de l'image #710601351.

Merci par avance de votre aide

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Jill_CCorrect answer

Community Expert

Indeed, that image is no longer in the database, most likely because the Contributor has deleted it or has closed their Stock account. Unfortunately, there is no longer a way to access that asset, and you'll have to locate a suitable replacement.

Jill C., Forum Volunteer

C

Christine3001503973rw

Participant

Bonjour, Pareil pour moi, je ne trouve plus l'image 680358184 - Cannes. Je cherche à l'acheter

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Jill_C

Community Expert

If you no longer find the image in the database, it's because the Contributor has deleted it or their entire account from the Adobe platform. You'll have to search for a similar replacement to license.

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Jill C., Forum Volunteer

L

LI21

Participant

Hello,
même probleme de visuel disparu avec le n° 679721037 !!!

idem ma campagne est prête à partir en impression !!! rhhaaaa

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Jill_C

Community Expert

Oh no! How frustrating ...

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Jill C., Forum Volunteer

Abambo

Community Expert

Malheureusement, cet élément n'est plus disponible. Avec un peu de chance, tu trouveras des éléments similaires, mais il semble bien que soit le créateur, soit Adobe ont effacé l'élément en question. Il faut éventuellement repenser le design.

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ABAMBO | Hard- and Software Engineer | Photographer

M

Muriel16B8Author

Participant

Merci, c'est malheureusment ce que je craignais ! Tout à refaire, vraiment pas cool ! J'espèrais une formule magique...

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Abambo

Community Expert

Sorry, mais il n'y a pas de solution à ce problème.

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ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Correct answer

Community Expert

Indeed, that image is no longer in the database, most likely because the Contributor has deleted it or has closed their Stock account. Unfortunately, there is no longer a way to access that asset, and you'll have to locate a suitable replacement.

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Jill C., Forum Volunteer

M

Muriel16B8Author

Participant

Thank you, unfortunately that’s what I feared ! Everything to do again, really not cool ! I was hoping for a magic formula...

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Jill_C

Community Expert

It certainly is frustrating; I suppose the only way to avoid having an image withdrawn from the database is to license and download it even before your client has approved it, but that can be costly. Fortunately, it doesn't happen very often.

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Jill C., Forum Volunteer

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