Skip to main content
Participant
June 27, 2022
Answered

Do I retain licenses if I cancel monthly plan?

  • June 27, 2022
  • 2 replies
  • 272 views

Hi,

I have had the Adobe Stock monthly plan for a few years now and have accumulated a large number of unused image credits.  If I cancel the monthly charge will I retain the image credits for use?

 

Thank you

This topic has been closed for replies.
Correct answer WendellaBee

If you cancel you will lose your accumulated quota.

2 replies

Abambo
Community Expert
Community Expert
June 28, 2022

You, at a maximum, accumulate 12 months worth of credits. They will be forfeited when you cancel. Licenced images are kept available for use in your account and may be used as long as you can respect the licensing terms. Downloading may not always stay available as Adobe or the contributor may take down the asset. That happenes sometimes, eg when the asset exhibits quality problems that were not seen when the asset was approved.

 

So you could use your asset credits for licensing assets you may need and cancel afterwards. 

ABAMBO | Hard- and Software Engineer | Photographer
Participant
June 29, 2022

Thank you for the detail about accumulating max 12 months of credits!

Abambo
Community Expert
Community Expert
June 30, 2022

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer
WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
June 27, 2022

If you cancel you will lose your accumulated quota.

Participant
June 29, 2022

Thank you!