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Participant
March 7, 2022
Answered

Do not sign up for free trial

  • March 7, 2022
  • 1 reply
  • 207 views

I cannot find the best place to get this message out, but whatever you do: Do not sign up for the free trials at adobe.

 

It is a $100 mistake I can't get back. They refuse to acknowledge my free-trial cancellation email and will not refund me despite the fact that I canceled. I'm just in shock. 

This topic has been closed for replies.
Correct answer WendellaBee

@Jen23474270vkyq 

I see that you were able to successfully able to cancel and that the early termination fee was waived. If this is not your understanding please contact customer care with your case number: ADB-23552320-C5L7

 

1 reply

WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
March 7, 2022

@Jen23474270vkyq 

I see that you were able to successfully able to cancel and that the early termination fee was waived. If this is not your understanding please contact customer care with your case number: ADB-23552320-C5L7