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Participant
August 30, 2023
Answered

Do plan credits renew monthly or yearly?

  • August 30, 2023
  • 2 replies
  • 1667 views

I cannot seem to find this info anywhere. I just used some credits to license a video and it says I now have 42 Credits left....but when do those renew? Its all very confusing...they talk about credits and assests in different plans but I don't understand the difference. Thanks for your help!

Correct answer Abambo

Plan credits renew monthly at the very minute of the subscription start.

 

Credits are what you use to pay the assets. An asset is anything like a video, a vector asset, a photo, a drawing, …

 

When you used up all your credits, you can still buy assets. The cost will be deducted from your credit card.

2 replies

Participant
November 18, 2024

Neither can I. Someone said when your mothly subscription renews. What happens when you pay an annual subscription?  Very unclear and annoying. 

Abambo
Community Expert
Community Expert
November 19, 2024

Plan credits renew monthly at the very minute of the subscription start, even if you have an annual prepaid plan.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
November 22, 2024

Mine hasn't renewed, I'm checking all the time and there is nowhere it says they will renew on a particular date. I've gone past the date of my subscription and nothing happened. 

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
August 30, 2023

Plan credits renew monthly at the very minute of the subscription start.

 

Credits are what you use to pay the assets. An asset is anything like a video, a vector asset, a photo, a drawing, …

 

When you used up all your credits, you can still buy assets. The cost will be deducted from your credit card.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
August 31, 2023

Clear answer. Thanks!

Abambo
Community Expert
Community Expert
August 31, 2023

You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer