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B
baramundi software USA
Participant
May 20, 2025
Answered

Do Stock Credits remain after Cancellation of Stock Subscription?

  • May 20, 2025
  • 1 reply
  • 451 views

Dear all,
apologies if this has been solved before, I haven't seen it. We have accumulated a number of stock credits via the subscription that adds 25 credits a month. We do not need the subscription on that account any more and cancelled it. What will happen to our credits, will they remain usable for purchases until the amount is depleted?
Kind regards
BSG

Correct answer Jill_C

Read the Stock cancelation help page which clearly states that unused credits expire upon cancellation. You should try to use all of them before canceling.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

1 reply

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
May 20, 2025

Read the Stock cancelation help page which clearly states that unused credits expire upon cancellation. You should try to use all of them before canceling.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

Jill C., Forum Volunteer
    B
    baramundi software USAAuthor
    Participant
    May 21, 2025

    Thank you for the reply. On the help page only "unused licenses" are mentioned, and we were unsure if credits are meant by that aswell.

    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    May 21, 2025

    Yes, that's correct. Unused licenses are unused credits.

    Jill C., Forum Volunteer
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