Do Stock Credits remain after Cancellation of Stock Subscription?

Forum|Forum|1 year ago
May 20, 2025
6 replies
692 views

Dear all,
apologies if this has been solved before, I haven't seen it. We have accumulated a number of stock credits via the subscription that adds 25 credits a month. We do not need the subscription on that account any more and cancelled it. What will happen to our credits, will they remain usable for purchases until the amount is depleted?
Kind regards
BSG

Plans and purchase

Correct answer Jill_C

Read the Stock cancelation help page which clearly states that unused credits expire upon cancellation. You should try to use all of them before canceling.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

Nancy OShea

Community Expert

Use them or lose them.

Also save all licensed assets to your local computer HD before you cancel.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

R

robint34740466

Participant

Yeah, it wasn’t clear. At all. I also just lost 8 unused licenses, which apparently means credit. Thanks for the clear language Adobe. So grateful I’m a Resolve user.

Jill_C

Correct answer

Community Expert

Read the Stock cancelation help page which clearly states that unused credits expire upon cancellation. You should try to use all of them before canceling.

https://helpx.adobe.com/stock/kb/cancel-membership-subscription-stock.html

Jill C., Forum Volunteer