Does anyone else find that you download a AI/Vector file and it's just a jpeg placed in?

Forum|Forum|24 days ago
May 26, 2026
6 replies
54 views

I have found a lot lately when downloading vector icons from Adobe stock that when you open the file it’s just a png or jpeg place in to the file. The artist - Lambe does this a lot (2023381250 and 2023381063). People are paying for these graphics and they are not the correct files. Does Adobe not check files and approve them? Wouldn't have this issue with iStock.

mrsck

Participating Frequently

@Contributor1 image 2022615701 jpg placed in as ai file.

C

Contributor1

Community Manager

Hello @mrsck, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the asset.

For a refund/credit return please reach out to our customer care team below:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

C

Contributor1

Community Manager

Hello @lauraBC, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the assets.

For a refund/credit return please reach out to our customer care team below:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

ppds_5471

Known Participant

mislead stock pretending to be vector but its Raster JPG inside adobe illustrator ai file

This entire account appears to be AI generated JPGs pasted into AI files with no editing capabilities at all. I downloaded an asset I needed for work and it’s clearly a JPG, I test another one and it’s a JPG. It’s too bad, they are seemingly spamming

Ghulam photos, images, assets | Adobe Stock
Fahadi photos, images, assets | Adobe Stock
Malik photos, images, assets | Adobe Stock
Anam photos, images, assets | Adobe Stock
24 photos, images, assets | Adobe Stock
Muhammad photos, images, assets | Adobe Stock

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Contributor1

Community Manager

Hello @ppds_5471, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the assets.

For a refund/credit return please reach out to our customer care team below:

Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction. Also, if you don’t see the chat feature you may need to accept all adobe cookies.

Nancy OShea

Community Expert

Did you Download Preview before licensing these images?

Nancy O'Shea— Product User & Community Expert

Abambo

Community Expert

Adobe does check the assets, but there are some bad assets slipping through or having slipped through. Let’s tag @Contributor1 for comments on this. If you need credits back, please contact customer service via the chat.

ABAMBO | Hard- and Software Engineer | Photographer