Skip to main content
Participating Frequently
October 19, 2020
Answered

Does anyone know what day of the month credits are renewed/added?

  • October 19, 2020
  • 1 reply
  • 2269 views

Does anyone know what day of the month your new credits are added to your account? Is it tied to the date of the monthly invoices? I've just run out so wondering if I can hold out or if I'll need to do a manual top-up.

 

Thanks

This topic has been closed for replies.
Correct answer WendellaBee

Ah! That would explain why my invoice is due today but I've not received the credits yet.

Thanks for that!


Yes, your renewal is scheduled for: 10/19/20, 4:21:32 PM GMT

1 reply

Abambo
Community Expert
Community Expert
October 19, 2020

You decided on the date by taking the subscription at a certain day. If you took the subscription on the seventh day of the month, new assets will be allocated on the seventh day of each month.

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
October 19, 2020

That's great, I thought that would be the case.

 

Cheers Abambo!

WendellaBee
Adobe Employee
Adobe Employee
October 19, 2020

Also, it's relative to the time of day you set up the subscription. If you created the subscription at 3pm on the 5th of the month then your quota will renew at 3pm on the 5th of the month.